1. Introduction
At DataVista, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data visualization and analysis platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us:
- Account information (name, email address, password)
- Profile information (optional: organization, job title)
- Payment information (if using paid features)
- Communication data (support tickets, feedback)
2.2 Data You Upload
When you use our Service, we collect:
- Datasets and files you upload (CSV, Excel, etc.)
- Visualizations and charts you create
- Reports and exports you generate
- Metadata about your files and projects
2.3 Automatically Collected Information
We automatically collect certain information:
- Usage data (features used, time spent, actions taken)
- Device information (browser type, operating system, IP address)
- Log data (access times, pages viewed, errors encountered)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Process your data analysis and visualization requests
- Communicate with you about your account and the Service
- Respond to your support requests and inquiries
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our policies
- Send you updates, newsletters, and promotional materials (with your consent)
4. Data Storage and Security
4.1 Storage Location
Your data is stored on secure servers provided by trusted cloud infrastructure providers. We use industry-standard encryption for data at rest and in transit.
4.2 Security Measures
We implement various security measures including:
- SSL/TLS encryption for data transmission
- Encrypted storage for sensitive data
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
4.3 Data Retention
We retain your personal information and uploaded data for as long as your account is active or as needed to provide you services. You can delete your data or account at any time from your account settings.
5. Data Sharing and Disclosure
5.1 We Do Not Sell Your Data
We do not sell, rent, or trade your personal information or uploaded data to third parties.
5.2 Service Providers
We may share your information with trusted service providers who assist us in operating our platform:
- Cloud infrastructure providers (hosting, storage)
- Authentication services (Supabase)
- Payment processors (for paid features)
- Email service providers (for notifications)
- Analytics providers (for service improvement)
5.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Object: Object to certain processing of your data
To exercise these rights, please contact us at privacy@datavista.com or through your account settings.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Types of cookies we use:
- Essential cookies: Required for the Service to function
- Analytics cookies: Help us understand how you use the Service
- Preference cookies: Remember your settings and preferences
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: